I have never, in my life, experienced such an excellent level of customer service in the automotive industry as I have at Orland Park Nissan. I originally purchased my Nissan Altima from a different dealership. Their service department was horrendous. I was never charged what I was quoted, my vehicle... [read more]

MY EXPERIENCE OVER MANY YEARS WITH ORLAND PARK NISSAN /INFINITI BOTH SALES AND SERVICE HAS RANKED ABOVE ANY OTHER DEALERSHIP THAT I HAVE COME IN CONTACT WITH. THE OWNER CHUCK PIANO IS NOT JUST ABOUT SELLING YOU A CAR HE IS ABOUT LONG TERM RELATIONSHIPS. CHUCK HAS BENT OVER BACKWARDS AND... [read more]

I had come to the conclusion that good customer service is difficult to find, so excellent customer service would be impossible. Well, I will eat my words. Excellent customer service is what I found when I initially took my Nissan in for service at Orland Park Nissan and was welcome... [read more]

Lindsey Drugan has always given me top-notch attention when I call for service. She is very courteous and helpful. Tim Cusack is my special mechanic and he has been servicing my 1998 Altima for about 7yrs. He keeps my car in great running condition. He explains the repairs needed and... [read more]

     I have been buying Nissans for almost thirty years.  My main priority when buying a vehicle is the quallity of the service department.  I deal with the sales department once, but come back to the service department for the life of my vehicle.  Lindsey Druggan (service advisor) and Tim... [read more]